Frequently Asked Questions
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We specialize in website design, branding, Google Business Profile setup and optimization, flyer design, and business card design for small businesses.
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Yes! While Patman & Co. is proudly based in Athens, Georgia, we work with businesses nationwide.
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Absolutely! Every project begins with a free consultation so we can learn more about your business, goals, and determine the best solution for your needs.
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Most projects are completed within 1 to 3 weeks, depending on the scope of the project and how quickly required information is provided.
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Projects of $250 or more require a 50% non-refundable deposit to reserve your project and begin work. Once the project is substantially complete, you will have the opportunity to review it and request any revisions included with your package. The remaining balance is due after final approval and before the website or final design files are delivered or published.
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We accept all major credit and debit cards through our secure online payment system.
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No. Deposits are non-refundable because they reserve your place in our schedule and cover the time spent planning and beginning your project.
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Yes. Every website is designed to be fully responsive and optimized for desktop, tablet, and mobile devices.
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Our Starter Package includes up to 3 pages, while our Growth Package includes 5 to 7 pages. Additional pages can be added for an additional fee.
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Yes! Once your project is complete, you'll have full ownership of your website and can make updates whenever you'd like.
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Every website includes 30 days of complimentary post-launch support for minor updates, bug fixes, and questions.
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Major redesigns, additional pages, new features, or requests outside the original project scope are not included and may require an additional fee.
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Revision limits vary by service and package. The number of included revisions will be discussed during your consultation and outlined in your service agreement.
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Setup is for businesses creating a new Google Business Profile. Optimization is for existing profiles that need updates, improved business information, and enhanced visibility.
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No one can guarantee search rankings. Our goal is to optimize your profile using Google's best practices to help improve your visibility in Google Search and Maps.
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Clients should be prepared to provide business information, logos (if applicable), photos, written content, pricing, and any other materials necessary to complete the project.
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No problem! We'll guide you on what information you'll need and help you organize your content before development begins.
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Yes. Clients can easily reschedule or cancel appointments through their booking confirmation email or client portal.
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Yes. The intake form helps us understand your business before your consultation so we can make the most of our time together.
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Once your final payment has been received, ownership of your completed website and custom deliverables belongs to you.
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You can reach us anytime through our Contact page, by email, or by submitting an inquiry through our website.
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We believe every small business deserves a professional online presence without the high cost of a traditional marketing agency. Our goal is to provide personalized service, transparent communication, and high-quality solutions that help your business grow with confidence.
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We'd love to help! If you don't see your question answered here, book a free consultation or contact us directly. We're happy to answer any questions before you get started.

